Effective Date: February 09, 2024
Welcome to Orlux Rides. These Terms of Service (“Terms”) govern your use of our limousine services, website, and booking systems. By booking or using our services, you agree to these Terms. Please read them carefully.
1. Services Provided
Orlux Rides (“we,” “our,” or “us”) provides luxury transportation services in Orlando and surrounding areas. All services are subject to availability and confirmation.
2. Reservations & Payments
- Reservations may be made through our website, phone, or email.
- Payment is required at the time of booking unless otherwise agreed.
- Accepted payment methods include major credit/debit cards and other methods listed at the time of booking.
3. Cancellations & Refunds
- Customer Cancellations: Cancellations made at least 24 hours before the scheduled ride will be eligible for a full refund.
- Cancellations made less than 24 hours before the scheduled ride may be subject to a cancellation fee.
- No-Shows: Failure to appear at the scheduled pickup location without notice will result in full charge.
- Company Cancellations: If we must cancel due to unforeseen circumstances, you will receive a full refund or option to reschedule.
4. Passenger Conduct
- Passengers must wear seatbelts at all times.
- No smoking, illegal substances, or disruptive behavior is permitted in our vehicles.
- Any damage to the vehicle caused by a passenger will be billed to the customer.
5. Liability & Delays
- We are not responsible for delays due to weather, traffic, road closures, or circumstances beyond our control.
- We are not liable for indirect, incidental, or consequential damages arising from use of our services.
- Our maximum liability for any claim is limited to the amount paid for the booking in question.
6. Limitation of Use
- Our services are for lawful purposes only.
- We reserve the right to refuse service to any individual who violates these Terms.
7. Privacy Policy
Your personal information is collected and processed according to our [Privacy Policy].
8. Changes to Terms
We may update these Terms at any time. Updates will be effective immediately upon posting on our website. Continued use of our services after changes means you accept the revised Terms.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Florida. Any disputes shall be resolved in the courts located in Orange County, Florida.
10. Contact Us
If you have any questions about these Terms, please contact us:
📧 Email: info@orluxrides.com
📞 Phone: (407) 697-6002