Effective Date: Jun 13, 2023
Orlux Rides (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address (info@orluxrides.com), billing information, and booking details.
- Ride Details: Pickup and drop-off locations, date and time of service, and special requests.
- Automatically Collected Information: IP address, device type, and browsing activity when visiting our website.
2. How We Use Your Information
We use your information to:
- Process bookings and payments.
- Communicate with you regarding your reservations.
- Provide customer support.
- Improve our website, services, and customer experience.
- Comply with legal and regulatory requirements.
3. Sharing of Information
We do not sell or rent your personal information. We may share information only in the following cases:
- With trusted service providers who assist in processing payments or managing bookings.
- When required by law, regulation, or legal process.
- To protect our rights, property, or safety, or that of our customers.
4. Data Security
We implement reasonable safeguards to protect your information against unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.
5. Cookies & Tracking
Our website may use cookies to improve user experience, analyze traffic, and personalize services. You can adjust your browser settings to refuse cookies if you prefer.
6. Your Rights
You may:
- Request access to the personal information we hold about you.
- Request corrections or updates to your information.
- Request deletion of your personal information, subject to legal or contractual restrictions.
7. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect information from minors.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
📧 Email: info@orluxrides.com
📞 Phone: (407) 697-6002